Privacy Policy

Effective Date: December 8, 2025

Home Closing Pros ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, fill out a form, or interact with our services.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information:

When you submit a form, we may collect your:

  • Name
  • Phone number
  • Email address
  • Property address
  • Any additional info you choose to provide

Automatically Collected Data:

We use cookies, Google Analytics, and similar technologies to collect:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the site
  • Referral source

2. How We Use Your Information

We use your information to:

  • Contact you about your property or inquiry
  • Send you property offers or updates
  • Improve our website and marketing
  • Respond to customer service requests
  • Comply with legal obligations

We will never sell or rent your personal information to third parties.

3. SMS & Email Communication

By submitting your phone number or email, you consent to receive messages from Home Closing Pros related to your property inquiry. You may opt out at any time by replying "STOP" to texts or clicking "unsubscribe" in emails.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site usage. You can disable cookies in your browser settings, but this may affect functionality.

5. How We Protect Your Data

We implement reasonable physical, technical, and administrative security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Services

We may use trusted third-party services such as Google Analytics or CRM platforms to help operate our business. These services may have access to limited data as needed for their function.

7. Messaging Program Privacy Policy

This section explains how Home Closing Pros collects and uses information about you in relation to its text message marketing program (the “Messaging Service”). We use a third-party service called Launch Control to provide the Messaging Service to you. For the purposes of the Messaging Service, Launch Control acts as our service provider and data processor of your information.

Collection of Information

We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.

We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).

If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.

Use of Information

We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

Sharing of Information

We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:

Service Providers. We may share your information with third parties to help us provide the Messaging Service to you.

Legal Requirement and Protection of Home Closing Pros and Others. We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.

From time to time, we may share aggregate or de-identified information about the use of the Messaging Service and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Protection of Information

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.

Retention of Information

We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Choices and Controls

Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Text Message Campaign Data Selling

If you sign up to receive text messages from us, we will not sell Personal Information collected specifically in connection with such service, including your mobile telephone number or consent data, to any third party, and we will not share such Personal Information with any third party for cross-context behavioral advertising or targeted advertising purposes.

8. Your Rights & Choices

You may request access to or deletion of your personal data by contacting us at:

[email protected]414-793-3773

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the most recent revision.

10. Contact Us

If you have questions or concerns about this Privacy Policy, including the Messaging Service, you can reach us at:

Home Closing Pros
[email protected]
414-793-3773

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